Privacy Policy

Last updated: 14 July 2026

Freight Connect LLC is committed to protecting your privacy. This Policy explains how our company collects, uses, and protects your data.

1. Information We Collect

  • Bio Data: Your name, phone number, company name, email,  MC/DOT numbers from forms (or service agreements)
  • Data Usage: IP address, browser type, session data, and pages visited
  • Communications: Call records, messages, and emails with our dispatch team

2. How We Use Your Information

We use your information to provide,

  • our dispatch services,
  • communicate about loads and updates,
  • respond to inquiries, 
  • and comply with legal obligations.

Additionally, we do not use your information for any purposes beyond those stated without your consent.

3. Information Sharing

Be assured that we do not sell, trade, or rent your personal information. However, we may share information with freight brokers and shippers only to book loads on your behalf (as part of standard dispatch operations).

4. Data Security

At Freight Connect LLC, we implement necessary security measures to protect your data. But no internet transmission is 100% secure.

5. Cookies

Our website may use cookies to enhance your experience. However, you can disable them via your browser settings.

6. Your Rights

You can access, correct, or delete your personal information. Further, you can opt out of marketing communications at any time.

7. SMS Messaging & TCPA Compliance

When you tick the SMS consent box on our contact forms, you agree to receive text messages from us. Consent is not a condition of any purchase or service.

  • To opt in, tick the SMS consent checkbox and submit our contact form.
  • Opt out immediately by replying STOP to any message
  •  Reply “HELP” or email admin@freightconnectllc.com.
  • Your contact number will not be sold or shared for marketing purposes.
  • Message frequency varies depending on your interactions with Freight Connect LLC. Message and data rates may apply.

8. Changes to This Policy

The policy could be updated periodically. However, you will be informed about the significant changes with an updated date.

9. Contact

  • Phone Number: 513-653-9833
  • Email: Info@freightconnectllc.com